City officials are pleased to announce an online payment option for residents’ wastewater and trash billing. This new service was recently added to the City of Joplin’s website, and can be found under the “How Do I……?” tab in top left corner of site at www.joplinmo.org and click on pop-up tab “Pay Sewer and Trash Bill”. To directly link, residents can go to www.joplinmo.org/payments. The site instructs the payee on how to complete the process of entering their billing information as well as their personal data needed to process their payment.
“In today’s fast-paced world, we recognized the need for an online payment option to be available to our citizens,” said Finance Director Leslie Haase. “We knew when we took over the billing service that this would be a preference for many of our residents making payments. We are listening to our customers and want to provide them a more convenient choice to pay their bill.”
Haase emphasizes that the website is a secured site and the individual data will not be shared. “This option provides not only convenience, but also security to those who choose to utilize it,” she said.
The payment software program offers residents several options on their types of payments, including one-time payment or automatic monthly payments.
“We encourage anyone who is comfortable with this type of service to begin utilizing this option. It will help them avoid lines, mailing payments or driving to City Hall to drop off their payment. It is a convenience that we are excited to begin in order to help our Joplin citizens.”
In addition to online payments, the City has installed a drop-off payment box on the west side of Joplin City Hall, 602 South Main. The Finance Department also accepts payments on the third floor of City Hall from 8 a.m. to 5 p.m. Monday through Friday.
For questions about wastewater and trash billing, please call 417-627-2955
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