Thursday, June 15, 2023

Joplin city online payment server to be out of service


(From City of Joplin)

Starting at 3 p.m. on Friday, June 16, 2023, the City of Joplin will not be able to accept any online utility bill payments due to upgrading the computer software of this system. 

This upgrade should not cause the system to be offline for an extended period of time, however customers should be aware of this outage for Friday afternoon and evening.






 

If customers try to make an online payment during this time, they will receive a screen message stating that the online bill-paying service is not available. This upgrade does not affect online payments to the municipal court.

We apologize for any inconvenience to our citizens and appreciate their understanding as we update the technology for this service.

Other payment options are available for citizens including the drop box on the west side of City Hall, 602 South Main Street, (checks or money orders only please); mailing their payment to the City of Joplin, 602 South Main, Suite 300, Joplin, Mo., 64801; or paying in person at the Finance Department on the third floor of City Hall from 8 a.m. to 5 p.m. Monday through Friday.

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